Cross-border e-commerce platform Hoobuyinternal spreadsheet metrics
Hoobuy's spreadsheet data indicates segmented Telegram groups by:
This structure improved response time by 37% compared to email support, as tracked in their Q2 buyer satisfaction report.
The spreadsheet tracks these successful tactics:
Method | Engagement Rate | Conversion |
---|---|---|
Pre-sale Product Codes (24HR exclusive) | 68% | 22% |
Gucci Authentication Demos | 74% | 31% |
Member Birthdays CC to Support | 82% | 16% |
The Hoobuy data illustrates distinct improvements since implementing Telegram-based CRM:
Hoobuy's integration of Telegram groups (monitored via spreadsheet KPIs) with their e-commerce platformThe model particularly succeeds for luxury segments like Gucci where authenticity assurance and exclusivity drive purchasing decisions.
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